If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. Still having issues? Start a whiteboard and draw your ideas, for all to see. Make sure that you have enabled the sharing feature. Cizik School of Nursing Page 5 You will see the Request Remote Control window pop up once you have sent the request. If you're having trouble using a . Select share with. work. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. the first best-of-breed suite for hybrid Does it make a difference if you are the host? Do let us know if you have been able to resolve this issue in the comment section below. The choice is yours. Stay focused. All other sharing methods will have limited functionality. Do let us know if you have been able to resolve this issue in the comment section below. If not, try uninstalling and reinstalling Webex Meetings app again. The attendees will see a blank area of the screen where the PDF is displayed and see your cursor move as you scroll through your notes but Webex doesnt offer any better option. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. Make sure your device is selected from the Microphone dropdown menu. Because the share option might be greyed out due to administrative privileges. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. Customers Also Viewed These Support Documents. Select Share in the control bar on your screen. Click on Add to add the Webex app executable to the list. If you're experiencing problems with screen sharing, or if your computer doesn't support advanced screen sharing, switch to classic screen sharing during the meeting or event. Get more answers to your virtual presentation questions here and get updates of new articles and videos here. I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. Share your entire screen, including everything you have open and in view. All the controls to share other content are greyed out Community Buy or Renew EN US Chinese EN US French Japanese Korean Portuguese Spanish Cisco Webex Meetings. All rights reserved. Webex was built when the model for sharing content during a web meeting was to share your screen or dont share at all. With Webex, you can share an application or your entire screen with remote attendees in real-time across any device-- even when youre on the go. If you have any browser extensions enabled, try disabling them and then restarting your browser. Right-click on the. From the bottom of any WebEx meeting screen, the fifth icon from the left, resembling a human figure, is the "participants" icon. If you have any browser extensions enabled, try disabling them and then restarting your browser. Log out and log back into your Webex account. When sharing an application, you need to stop sharing that application if you dont want the attendees to still see it. My issue is this-in chat, the screen share option and video meeting options are grayed out for 3/4 of us. If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. 07:49 PM How do I fix the greyed out share screen on Webex? Cookie Notice His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. The results are torn incoming camera feeds and a torn self-view preview when your camera is set to mirror its image (see example below). App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. from the menu options. Clicking this, will display a . It is not mandatory, but the quality improves for the attendees. more. If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. Entertainment. If you are sharing an audio or video file, skip to . But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. Did you start a ticket with Webex on the problem? Enterprise-grade security, I know this is an old post, but I just started having this same problem, after the newest version of Webex (today's date 7/30/21). You can try updating your software to see if it fixes the problem. She was on a laptop so couldn't move them. After installation, simply click the Start Scan button and then press on Repair All. 1 2 comments vtbrian 3 yr. ago Are you the host in these cases? everywhere between. Windows Defender Firewall is Preventing Connections: Fix, 6 Ways to Fix 0x800700e9 Xbox Game Pass Install Error on PC, Adobe Fill And Sign Not Working: 4 Quick Fixes. Start For Free Do I have control over what I screen share? Unable to share the screen in a meeting on Mac. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. In the left menu, click on Manage 3D Settings (see image below for the following steps). If not, try uninstalling and reinstalling Webex Meetings app again. Webex also always shows your cursor on the screen, even if it is not within the window of the application you are sharing. We suppose this happens usually when the meeting is changed (postponed) more then 2 times, however this error happened again on June 1, when the meeting was not rescheduled at all. Symptom: After users apply the Microsoft update KB3069392 or KB3124001, they can no longer share in WebEx meetings. Check for OS updates These problems with Webex can make the share screen difficult to use and make you think that it is not working. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. 08-04-2020 A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. All-in-one room devices for video meetings, digital whiteboarding, and content share. You have the traditional option to share your entire screen which works the way you expect it to. The all-in-one app to call, meet, message, and 08-04-2020 Follow the steps below to allow permission: Select Apple icon in the top-left corner. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. The pop-up will close and you will now be shown the application features that you can alter. You can also share whiteboard sessions into a Webex meeting from a Webex Board. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. Fix them with this tool: Samsung Tool Pro 44 17 Descargar Para Windows 7 10 8 32 64 Bit, Enable sharing permissions to activate the share screen button. The application sharing is not window based. Repeatedly, we are not able to use the "share screen" option. In 2020 it has not happened at all. You can share your screen and talk to multiple people at once. and our If not, one of us should so that it gets fixed. If you are using multiple displays you can get around this issue by sharing a display or program that does not have hidden content on it. You can also specify segments in the recording, much like tracks on a CD, so that you can quickly navigate to a specific point during playback. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. It's covering up my content. After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings. I have tried to minimize video window and grey box just minimize too, not disappear completely . Unable to Share Screen / Application in a Webex Meeting Troubleshooting Tips : Not you? You can try updating your software to see if it fixes the problem. Another option for sharing slides in a virtual meeting is to use Reading View in PowerPoint where the slide show runs in the PowerPoint window. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. They were grayed out for us all, then I went into the admin center and created a policy to allow video and screen sharing, and it fixed the issue for my coworker, but not the rest of us. Because Webex uses a screen-based approach to sharing, the best experience for attendees is when you share your screen, not an application. I suggest you to try the steps provided below and check if it helps. Email * Scan this QR code to download the app now. Screenshare wirelessly to a Webex Device via Proximity. Select Windows Update and click on Check for updates. If you want to see your notes and not use Presenter View, your best option is to use two screens and run Slide Show full screen on one screen and look at your notes on the other screen in PDF or Word. How do I fix the greyed out share screen on Webex? These problems with Webex can make the share screen difficult to use and make you think that it is not working. Video If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. This is your home to ask questions, share knowledge, and attend live webinars. You can share your screen and talk to multiple people at once. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. You need to make sure that your meeting is public before you can share it. If you have two windows open for that application, say two PowerPoint files, when you share the PowerPoint application, the attendees will see both PowerPoint windows on the screen. Professional cameras, optimized for video meetings. Open the Webex app and check that the problem has been resolved. After that, you will need to click on the lock to save the changes. I was in a meeting with someone this morning and her WebEx windows were blocking the screen. 07:50 PM. This uncertainty rules out this option in my mind. His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. -Manali Dongre, ProductManager. These instructions are for the Webex app on a computer. Name * Check for software updates 2. The EnableP2PDesktopShare parameter controls whether IM-only screen shares are available. 10:25 AM. Unlike Teams or Zoom that offer ways to use PowerPoints Presenter View Preview mode to share your slides with the attendees while you see your notes, this is not possible in Webex. Welcome to the Webex Community. SPONSORED If youre experiencing problems with screen sharing, or if your computer doesnt support advanced screen sharing, switch to classic screen sharing during the meeting or event. 1. You have complete control over what and when you share. Click 'Share' on the screen or application you wish to share. Broken Screen When Attendee is Sharing Desktop, Locate the caret on the right side of the Task Bar. Hi - you have to be in the Webex meeting to see the option to add it to your security settings. If you forgot the close the application before beginning, close Webex and reopen it to have the altered settings applied. Applies to Cisco Jabber for Windows.