Name change of lead passenger 2 years ago Save We are booked for a holiday in July 2020 and have been trying since 22nd April 2020 to get hold of someone from Jet2 so we can cancel our holiday. TUI can't change Lead Passengers name, flight only! Contact us We're part of TUI Group - one of the world's leading travel companies. For info on accessibility go to the "Contact" section on our website. Clickherefor the modification costs. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. more. For Moroccan destinations click here. The cancellation policies allow the passengers to change up to a few letters of the name to correct any misspelled word. Use any of the communication methods available. How does that loss compare to the loss connected to taking the voucher and then not being able to use it because the lead passenger can't travel? Most airlines will not allow a full name change. Does NOT mention anything about only being allowed to change only 1name. I'm not sure about that one jlw, but that would be a stinker - would it not!. What time of year is best? In general, if you need to make slight changes, such as the spelling correction, the TUI will allow you to do that for free. If you want to change who the Lead Passenger is, click "Amend Details" below their name and change the passenger's details to those of the new Lead Passenger. 5 years ago Save I wanted to change both our names on package holiday. Now locate and open the booking management tool. APD for Cape Verde is 71 per person, although you will need to pay a 25 'administration' fee. To execute this process in accordance with TUI name change terms and conditions, you need the TUI support number. If you wish to completely change the name, you need to provide government id proof. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can find more information under "Settings" and decide which categories of cookies you want to decline or accept. http://www.thisismoney.co.uk/money/holidays/article-3723398/How-claim-tax-ticket-miss-flight.html, Get answers to your questions about Cape Verde, Frequently Asked Questions about Cape Verde. What's the weather like? Why flight change if flight still operating? So unsellable. I haven't yet received the voucher. As they removed the cancellation button from their website. Click here for the modification costs. How much does it cost to change the name on a TUI flight? Read the terms and conditions of your voucher. This article will give you clarity on three topics in regards to the TUI name change; the procedure, policies, and the fee you can expect to pay. You can choose another TUI fly website here. Re: TUI can't change Lead Passengers name, flight only! Eventually they replied but we were then outside of the 70+ days which meant that we would have lost the monies that have been paid down for the holiday. How do you know if American Airlines flight ticket is refundable? Select the name change service and make the necessary modification. IP address) from you. ), a credit note voucher, however, the lead passenger will need to be travelling when we book an alternative date (this isn't all yet confirmed) and the balance of the holiday is due tomorrow (10th May 2020)!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Re: TUI can't change Lead Passengers name, flight only! Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Hun doel is advertenties weergeven die zijn toegesneden op en relevant zijn voor de individuele gebruiker. BUT, I can change all other passengers, other than the Lead Passenger! You can change each name on your booking once, including the lead passenger, up until 28 days before your departure date. Did I want to change the dates - ok, how much to change them to March - No refund, and pay full cost for March!! It says you can change names for 50 on their terms and conditions. Re: TUI can't change Lead Passengers name, flight only! The thought of going for flight modification can make you feel tired, and rightly so because passengers who dont interact with the airline system on a frequent basis dont know about the available options and how to use them. Exception for destinations Agadir and Marrakech from/to Brussels and destination Casablanca from/to Brussels: on the number +32 (0)2 717 86 61. For more information, please see our Cookie Notice and/or Privacy Policy. Apparently the Lead Passenger's name can't be changed!!! Happy Crimbo everyone - let the joyfullness begin! For more help and support, you need to connect with the TUI support team. You need to connect with the associated agent and ask for a name change. Subject to Section 11.4, you may transfer your booking to another person, providing the following conditions are met: - You provide us with at least 7 days notice and authorise the change in writing, which includes email - The new lead passenger accepts the transfer and the terms of Our Agreement - That person complies with the terms of the . Anyway, to the person who would have been sitting next to us - stretch out - this one's on us! We do not have or manage any kind of Travel Services. Glad I found out before trying to change names for anyone wanting to buy them. I'd rather leave them empty. More info can be found here: http://www.thisismoney.co.uk/money/holidays/article-3723398/How-claim-tax-ticket-miss-flight.html. It says you can change names for 50 on their terms and conditions. Deze advertenties worden zo waardevoller voor uitgevers en externe adverteerders. You can modify a name on the number +32 (0)2 717 86 61. This topic has been closed to new posts due to inactivity. The ticket can only be transferred for all flights included in the ticket and for all passengers mentioned on the ticket. What a nightmare, so sorry! Free Visa as well. Does NOT mention anything about only being allowed to change only 1name. Denied boarding - Refund from MyTrip or Corendon?. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. What's the weather like? Open the help section and locate the contact details page. more. Thanks for your reply. We were booked to fly out on 5th July 2020 and full payment is due TODAY. You will pay the name change fee, which will depend on various factors such as the flight date, date of the name change request, number of letters misspelled, etc. We cannot go owing to personal reasons and now have lost over 2000. Re: TUI can't change Lead Passengers name, flight only! You can contact the airline. So unsellable. And then you can still change the passport, yet again, to her married name. All the options that are accessible by passengers are mentioned here. When you buy any (ta && ta.queueForLoad ? This is the version of our website addressed to speakers of English in United Kingdom. Find the number most relevant to your location. You are on the Belgian website. Anyway, to the person who would have been sitting next to us - stretch out - this one's on us! If the final payment is due today and you don't make it, you will likely lose your deposit. Marketing cookies worden gebruikt om bezoekers te volgen wanneer ze verschillende websites bezoeken. But it sure stops anyone trying to sell their tickets. Functionele cookies helpen een website bruikbaarder te maken, door basisfuncties als paginanavigatie en toegang tot beveiligde gedeelten van de website mogelijk te maken. Copyright 2017-2023 www.travohelp.co.uk All right Reserved. For these cases, you need to connect with a live agent over a call. So if you changed the other names and then at check in said the lead passenger could not travel due to say sickness would they not let the others travel ? The TUI name change fee is different based on the type of ticket you booked and other factors. These are: - Ski holidays, Lakes & Mountains holidays, Twin center holidays, Group bookings, Weddings abroad, Hotel only bookings, Package with flights offered by another airline. BUT, I can change all other passengers, other than the Lead Passenger! Unless of course you want extra leg room. I wanted to change both our names on package holiday. Why on earth would I want to do that so that TUI can then sell them on. As we do not wish to travel on this date. You can modify a name on the number +32 (0)2 717 86 61. How do I contact American Airlines at Miami International Airport? Vouchers must be used by the originally ticketed passenger. I wanted to change both our names on package holiday. It's detailed in section 10.1 of the TUI (ta && ta.queueForLoad ? More info can be found here: http://www.thisismoney.co.uk/money/holidays/article-3723398/How-claim-tax-ticket-miss-flight.html. In addition if you select "Agree" you consent to our third-party partners setting cookies on your device and using other technologies to collect personal data (e.g. Enter your flight details and retrieve your TUI flight reservation. If you requested the cancellation you aren't entitled to a deposit refund, outside or inside of 70 days. 5 years ago Save I wanted to change both our names on package holiday. Crap Holiday company. It says you can change names for 50 on their terms and conditions. We don't state that we are airlines or are related to with any airlines. So if you changed the other names and then at check in said the lead passenger could not travel due to say sickness would they not let the others travel ? We cannot go owing to personal reasons and now have lost over 2000. Did I want to change the dates - ok, how much to change them to March - No. Did I want to change the dates - ok, how much to change them to March - No refund, and pay full cost for March!! Apparently the Lead Passenger's name can't be changed!!! Get a refund if you choose to cancel* I am concerned that I may not be able to use the voucher and was hoping to be able to change the name on the lead passenger so we don't lose all our money. We got ours changed for 50 a person as my step dad was dying so we took their holiday, Ours is a package holiday, they will only change 1 name for 50, but will not change 2 names, even if I paid another 50, This is the version of our website addressed to speakers of English in the United States. Free Visa as well. Finding Business seats on Cathay using Asia Points, Covid Vaccine Requirements Confusion - U.K. to USA, Swiss wont let me print final leg .. airport code. Crap Holiday company. Select the name change service and make the necessary modification. We got ours changed for 50 a person as my step dad was dying so we took their holiday, Ours is a package holiday, they will only change 1 name for 50, but will not change 2 names, even if I paid another 50, This is the version of our website addressed to speakers of English in New Zealand. APD for Cape Verde is 71 per person, although you will need to pay a 25 'administration' fee. How much discount does American Airlines give the military? New Five Star Melia Tortuga Beach Resort - Opens May 2011!! The cost depends on when you made your reservation. This price can go higher if you decide to make changes a few hours or days before the scheduled departure. HO HO HO x. I think i would be going with TC in future. There is only one price with TUI going to Cape Verde. Buy now or later? We use cookies and other technologies that are necessary to provide functionality on our websites. For info on accessibility go to the "Contact" section on our website. On the official TUI website, look for the flight tab. These are: If you need to make any payment, as per your scenario, complete the transaction to confirm the changes. Change passenger names With TUI Flex, if you need to change a name on your booking, you can do this fee-free. Don't forget to claim your Air Passenger Duty (APD) refund - this can be done retrospectively so you won't need to notify TUI in advance you won't be flying, giving them the opportunity to sell on. Please contactTUI fly on time of this name modification. Your email address will not be published. But it sure stops anyone trying to sell their tickets. Do you have proof you have been trying to contact them if so they should accept your cancellation for loss of deposit only.